We take pride in our design process, which incorporates a combination of software such as Adobe Photoshop and generative AI to create unique and eye-catching banners. Our team of designers utilizes these tools to bring our clients' visions to life, ensuring high-quality and personalized designs for each and every banner. This approach allows us to offer a wide range of creative options while maintaining the utmost attention to detail and precision in our designs.
Yes. Our team invests additional time in personalizing your loved one’s banner, which is why we do charge for special requests. Before we begin making changes to your banner, you will be notified of any additional fees. Upon receipt of payment, we will promptly commence work on your banner. It’s important to keep in mind that special requests may extend the time frame for receiving your personalized banner.
For personalized banner orders, our goal is to ship out your order within 2-3 business days once we receive your final approval for the personalized banner. For fixed design banner orders, we aim to ship out your order within 2-3 business days. However, please note that standard shipping may take 5-7 business days.
Unfortunately, we do not accept returns. As a small business specializing in personalized banners, each product is carefully tailored to the specific needs and requirements of our customers. Due to the personalized and one-of-a-kind nature of our products, we are unable to accept returns. We recommend thoroughly reviewing and confirming your order before finalizing the purchase to ensure the accuracy and quality of the personalized products. If you have any concerns or issues with your order, please don't hesitate to reach out to our customer service team, and we will strive to resolve any discrepancies or address any concerns to the best of our ability. Thank you for understanding our return policy as we continue to provide high-quality, personalized banner solutions to our valued customers.
No. The physical banner that you receive will not have any watermarks or logos on it. We understand the importance of delivering a professional and clean product to our customers, so rest assured that your banner will be free of any additional markings. Our focus is to provide high-quality and custom-designed banners that meet your specific needs, without any unnecessary distractions or branding.
.png)